Skip to Content

Registration Practices Assessment Report — Summary


In January 2012, Ontario’s Office of the Fairness Commissioner assessed the way the College of Medical Laboratory Technologists of Ontario   registers people who apply for a licence to practise in Ontario, to ensure that the registration practices are fair and continue to improve.  

This summary of the assessment includes commendable practices that are under way and recommendations for improvement.

The College of Medical Laboratory Technologists of Ontario is subject to Ontario's fair access law, which amended the law about health professions, the Regulated Health Professions Act, 1991 (RHPA). The law spells out the college’s obligation to have transparent, objective, impartial and fair registration methods and requirements.

The Office of the Fairness Commissioner

To encourage accountability under the fair access law, the Office of the Fairness Commissioner (OFC) works with professions’ regulatory bodies to improve the way they register people who apply for professional licences. As a result of the OFC’s work, qualified people, no matter where they were originally trained, will have faster, fairer access to their licence to practise here.

In its work with regulators so far, the OFC has found that they have succeeded in streamlining their registration processes, but they need to do more. For example, regulators need to be more transparent and hold their assessment agencies more accountable for fairness.

To encourage, and hold regulators accountable for, continuous improvement, the OFC assesses their licensing practices in a two-year cycle. This cycle includes recommending improvements where needed and monitoring the bodies’ action plans that address the OFC’s concerns. This approach benefits applicants, the professions and the province.

You can read more about the OFC’s strategy for continuous improvement and its guide for assessments elsewhere on this site.

For more information about this particular assessment, contact the OFC.

Note: The words license, register and certify all refer to authorizing a person to practise a profession.


Commendable Practices

The College of Medical Laboratory Technologists of Ontario (CMLTO) is demonstrating many commendable practices, in the following areas. (These areas correspond to the sections of the assessment guide, and are derived from the fair access legislation.)

Information for Applicants

  • The CMLTO launched its online application process in July 2010. Applicants can now access their applications online anywhere in the world, at any time.
  • Every year, the CMLTO reviews the registration information on its website to ensure that the information is current and accurate.
  • The CMLTO does regular presentations for internationally educated medical laboratory technologists regarding its registration process, in conjunction with HealthForceOntario.
  • The CMLTO website includes a process map that shows the estimated time for each stage of the application process that is under CMLTO's control (including those stages that involve referral to the Health Professions Appeal and Review Board (HPARB)).

Internal "Review"

  • The registration committee may give an applicant a Non-Practising certificate of registration, if the applicant meets all but the following registration requirements: active engagement in the practice of medical laboratory technology; or completion of a CMLTO-approved refresher course. This ensures that applicants do not lose their non-refundable application fee and allows them to upgrade to a Practising certificate of registration when they have satisfied the additional requirements.


  • The registration committee meets by teleconference to consider applications referred to the committee between its normally scheduled meetings. The practice helps to streamline the registration process and ensure fairness in the CMLTO's registration timelines.



The OFC recommends improvements in the following areas. (These areas correspond to the sections of the assessment guide, and are derived from the fair access legislation. Recommendations marked "Required" correspond to the practices regulators must demonstrate in order to meet the specific duties in the legislation. Recommendations marked "Good" correspond to the practices the OFC encourages a regulatory body to adopt in order to meet the general duty to provide registration practices that are transparent, objective, impartial and fair.)

Information for Applicants

  • Provide a link on the CMLTO website to the Canadian Society for Medical Laboratory Science (CSMLS), to inform applicants of the fee for appealing the results of CSMLS certification exams. [Required]
April 2012
Blank = Implementation is in progress.
Checked = Recommendation is implemented.
Acceptable alternative = Regulator implements acceptable alternative to this recommendation.