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Ensuring objectivity of clinical evaluators

Classification: Health

Regulatory Body

College of DENTAL HYGIENISTS of Ontario

College of DENTAL HYGIENISTS of Ontario


This practice will interest regulators who wish to improve the objectivity of individuals assessing applicants.

The College of Dental Hygienists of Ontario (CDHO) takes the following measures to ensure objectivity:

  • It ensures clinical evaluators meet specific criteria set by the CDHO.
  • It requires all evaluators to participate in training sessions and internal reliability exercises conducted by the college.
  • All evaluators use a clinical performance evaluation form to assess the clinical competency evaluation.
  • It audits the consistency of evaluators, including keeping statistics on their pass/fail rates.
  • Two people mark every evaluation. The college pairs evaluators based on their pass/fail statistics and changes pairings frequently.
  • It uses a third evaluator to assess three random candidates. This person's results are not part of the candidate's record but are compared by CDHO staff with the assessments of the other two evaluators assigned to the candidate. The CDHO changes the third evaluator for each clinical competency evaluation.

Value to Regulator

  • Helps to ensure adherence to published criteria, policies and procedures.
  • Helps to ensure quality of qualifications assessment decisions. Assessment tools and processes measure what they intend to measure and yield consistent results.
  • Helps to prevent potential for unintended or differential impact on non-traditional applicants.

Value for Applicants

  • Helps applicants better understand assessment of qualifications process and results of assessment.
  • Provides applicants with valid and reliable assessments

Duties from Registration Practices Assessment Guides

This practice falls under the following duties from the Registration Practices Assessment Guides:

  • Assessment of Qualifications
  • Objectivity

Profession's Membership Size

Large (more than 10,000 members)

Date of publication:

Jun 05, 2013